Please read these terms carefully as they govern your use of our services.
Nylo exclusively provides its Application Services as a B2B service. The User represents and warrants that they act as a company and is not considered as a consumer. The User further represents and warrants that neither minors, consumers nor other unauthorized third-parties use the Application Services within their sphere of responsibility.
Any terms and conditions of the User, that deviate from the TOU shall be ineffective, even if they claim (exclusive) validity.
Nylo is entitled to amend the TOU at any time. By agreeing to the TOU and/or by using the Application Services, the User agrees to be legally bound by all terms, conditions, and notices contained or referenced in these TOU as well as by the Data Processing Agreement. If the User disagrees with any of the above-mentioned terms, they may not use the Application Services. For the sake of clarity, each User expressly agrees to be bound by these TOU.
“Account” means the account for the Platform, created by each user to access the Application Services. The Account is strictly limited to the use of one user.
“Nylo” means Papillon Solutions GmbH, an Austrian company whose registered business address is Mariahilfer Gürtel 32/12, 1060, Vienna, registered at Handelsgericht Wien with the company registration number FN 613844 m and all its Affiliates.
“Administrator” means a natural person who is designated by the User's company to administer the Application Services on behalf of the User's company, including granting access to the Application Services as well as enabling features and functions on the Platform, that could incur additional costs.
“Affiliate” means an affiliated entity that is directly or indirectly, through one or more intermediaries, controlled by, or is under common control with, another person or entity. The term “controlled” means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of an entity, whether through the ownership of voting stock, by contract, or otherwise.
“Applicable Law” means all laws, regulations, and legal obligations which are applicable in the Republic of Austria, including the provisions on the competent court of jurisdiction.
“Application Services” means the products and services offered by Nylo, which User orders based on a commercial agreement, a proof-of-concept agreement, or a similar agreement and are made available online by Nylo via a password-protected user login.
“Beta Services” means any products or services created or provided by Nylo that are not generally available to Nylo's users.
“Confidential Information” shall have the meaning outlined in section 10.
“Documentation” means online help, training, how-to documents, and explanatory materials that assist the User in using the Application Services (as such materials may be updated from time to time), accessible via log-in to the Application Services or otherwise as made available by Nylo.
“Effective Date” means the date on which an agreement about the provision of the Application Services is concluded between the Parties or, at the latest, the date on which User started using the Application Services.
“Feedback” means any materials, including but not limited to comments, suggestions, ideas, or other information provided by the User to Nylo.
“Malicious Code” means viruses, worms, time bombs, trojan horses, and other harmful or malicious code, files, scripts, agents, or programs.
“Party” and “Parties” means Nylo and/or the User concerning their business relationship.
“Platform” refers to a specific URL, provided by Nylo, where the Application Services are operating.
“Subscription” means the provision of the Application Services from Nylo to User via the Platform.
“Subscription Term” means the agreed period for which Nylo makes available the Application Services to the User.
“TOU” means these Terms of Use, which are deemed to be accepted by using the Application Services.
“User” means anyone who uses the Application Services.
“User Data” means all electronic data or information submitted by the User to the Application Services.
To use the Application Services, an Account will be provisioned to the User and the latter must represent and warrant:
Last updated: September 23, 2025